We take the privacy of our users and data security very seriously and believe in the right of our users to know which data is collected and for what purpose. We therefore strive to make our actions transparent and allow our users to control the collected data and remove it if they so wish, and we take all reasonable precautions to prevent unauthorised access to this data.
We value your privacy and will never sell your information to anyone without your knowledge and consent.
- Collected data and what is it used for
We may collect any or all of the information that you give us together with data about your use of the website and applications, but we will primarily use the collected data to provide you with a satisfactory service and enhance your Top App experience.
1.1. Collection of device and technical information
We might collect the data necessary for you to use our app and for us to maintain and analyse the functioning of the app and to personalise the content of the app.
We automatically obtain certain information about your computing device, including IP address; Country code; Time zone; session start/stop time; IDFVs, Language; Network status (WiFi, etc.), browser plug-in types and versions; platform, SDK version, timestamp; Technical device information (e.g. device model and name, operating system name and version, CPU information, storage size, screen size, firmware, software API key identifier for application, Push notifications token. Although some of this information (such as IDFA, IDFV, IP address) may uniquely identify your device, this information does not identify you personally. Some legislation (such as US) may treat information that uniquely identifies your device as personal information.
1.2. Collection of classical personal information
We may also collect personally identifiable information about you (such as your name and surname, email address), as well as non-personally identifiable information (such as age range and gender) that you provide us by using our Applications, when you voluntarily register with Top App, request information using the Websites or Applications, or contact us directly.
We will only use the contact information you provide to us (for example, your name and email address) for the purpose for which you provided it to us. We will not share this data with third parties.
If you wish to delete your contact information that we received upon your specific email inquiry, please send an e-mail to firstname.lastname@example.org and your e-mail will be deleted from our database.
1.3. Email address
We ask you for your e-mail the first time you open the app, but we make it clear that it is optional. Your email will only be used to send you informational and promotional content or to provide customer support. You can use an email address that does not reveal your identity.
1.4. Social network connections
1.5.Sharing of information upon your request
We access your social network profile if you allow us to for the purposes of using in-app features.
These third party sites are governed by their own privacy policies and end user agreements and we are not responsible for, and have no control over, the sharing practices or policies of the third parties that operate those sites.
We may access and store some or all of the following information, as allowed by you, Third Party Social Networks and your preferences: (i) your basic information from your profile, such as your name, surname, email address, login ID, player identifier string; (ii) your photos and videos. The Application may further ask you to allow us to (i) post on such Third Party Social Networks on your behalf (e.g. photos, e-cards, videos and status updates) and to (ii) manage your notifications (access your notifications and mark them as read). Please keep in mind that we will only do that if specifically directed by you and we will store ID and your full name for the purposes of user identification. Other information will be merely stored within the Application on your device so that the Application will be able to communicate with Third Party Social Network directly.
1.6.Consent to public display of data upon your acceptance
We may publicly display your data when you participate in app related activities for the purposes of user identification.
1.7. Our use of information collected from you
- Delivering our services: developing, delivering and improving our products, services, and content, tailoring our products and services, providing software updates and product support, understanding and analysing trends in connection with usage of the Applications and the Websites, administering the Applications and the Websites, and customer communications. For information that can be treated as personal information in some legislation, we use only device identifiers.
- Analytics and research: Understanding and analysing trends in connection with the usage of the Applications and the Website, auditing, learning about user behaviour within the Applications and the Websites (how often you use the Application/Website, the events that occur within the Application/Website, aggregated usage, performance data etc.), gathering demographic information about our user base, data about where the Application was downloaded from. For information that can be treated as personal information in some legislation, we use only device identifiers. We use the data we receive from Third Party Social Network for internal analytics.
We will only use push notifications to remind you about your activities within the Application. You will receive push notifications only if you are subscribed to push notifications in the Application. You can unsubscribe in accordance with instruction provided for your device. We collect push notification tokens in order for us to be able to determine whether you are subscribed to push notifications. When you decide to unsubscribe from push notifications, such push notification tokens will be deleted from our database.
2. Storing of information
We store your information for as long as needed to provide you with our services. We may store information longer, but only in a way that it cannot be tracked back to you. We delete the information as soon as we do not need them for providing our services.
2.1. For EU Countries
2.2. For US
Storing might be different depending on the territory of collecting the information and the applicable legislation, but we always strive to store the information only as long as it is needed for the purposes of providing, improving or personalising our services.
3. Deletion of information
When information is no longer needed, we shall delete it using reasonable measures to protect the information from unauthorised access or use.
4. Protection of personal information
5. Integrity of personal information
We strive to enable you to keep your information accurate, complete and up to date. You can access, check and ensure the integrity of your information as described below.
6. Information collection relating to children
We consider ourselves to be family oriented, however we have decided to voluntarily implement higher child protection standards even though our products and services are not directed to, and we do not knowingly collect personal information from, children under 13. If we learn that we have collected personal information of a child under 13, we will take all reasonable steps to delete the information as soon as possible. If you become aware that your child has provided us with personal information without your consent, please contact us at email@example.com.
7. In-app purchases
Our Applications enable in-app purchases.
Our Applications are free, however they might include in-app purchases. In-app purchases may be made only upon entering the app store password and you are responsible for maintaining the security of such password. You should be aware of the 20-minute window after the downloading of an Application, during which in-app purchases may be made without inserting an in-app store password. You should also take into account that some operating systems on mobile phones do not require entering of the app store account password to carry out in-app purchases.
A cookie is a piece of data stored on the user’s computer tied to information about the user. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer. Please note that removing or blocking cookies may affect your user experience and you may have to manually adjust some preferences every time you visit our website and some functionalities may not work.
We use the following cookies:
9.1. Social network cookies
If you are a user of various social networks you very likely already have cookies provided by those social networks on your computer. As we use the Like / Tweet/ +1 buttons on our title page those social networks are able to detect your presence on topapp.si
using their cookie already stored on your computer. These cases are covered by the privacy policies of the social networks that you use.
9.2. Google Analytics cookie
As a great number of internet sites, we use Google analytics to measure the usage of our website. Google Analytics uses a cookie to more efficiently track individual users of the site.
10.1. Google Analytics
10.2. Do Not Track
10.3. Fabric SDK
10.4. Firebase SDK
10.5. Flurry SDK
10.6. Facebook SDK
10.7. Adjust SDK
10.8. Third Parties
We may provide links and/or connections to third-party websites or services from our website and our mobile applications. We are not responsible for the practices employed by websites or services linked to or from Top App website or applications, including the information or content contained therein.
If you have further questions or any concerns regarding privacy with Top App and have already signed up in Top App, the best way to get the answers is to contact us by email at firstname.lastname@example.org.
If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only to provide support to you. We don’t rent, sell or share your email address unless we have your express consent and in the following circumstances:
- We may share your Support Information with our support providers, but only for the purpose of providing support to you.
- We may share your email address and Support Information to enforce compliance with our mobile application license agreements and user agreements, to respond to legal requirements, when legally required to do so, and at the request of governmental authorities.
If we make changes in the way we use your email address, we will notify you in advance of posting by email. Such modifications will become effective on the date set forth in the email.
For general information please feel free to contact us via contacts provided on topapp.si and for privacy question via email@example.com.